Our Mission

This statement outlines the services that children, parents/carers and the community can expect from The Willows, and the values that inform our work:

The Willows aims to:

  • Provide a happy, safe, warm and stimulating environment for all children to play, learn and develop freely in a home from home environment.
  • Help children to develop responsibility for themselves and their actions and to become competent, confident, independent and co-operative individuals.
  • Encourage children to have a positive attitude and respect for both themselves and other people through developing and encouraging positive relationships with others.
  • Promote a positive relationship with parents/carers and work in partnership with them to provide high quality play and care for their children.
  • Offer inclusive services that are accessible to all children in the community.

The Willows is committed to meeting the needs of the children’s parents and carers by:

  • Listening and responding to their views and concerns.
  • Keeping them informed of our policies and procedures, including opening times, fees and charges, and programmes of activities.
  • Sharing and discussing their child’s achievements, experiences progress and friendships, along with any difficulties that may arise.
  • Facilitating the sharing of information through formal and informal communication.